Prism Alarms recognises the need for sites to comply with the best practice, legal and regulatory guidelines. While we are not yet 100 per cent compliant with best practice we are working hard to ensure that we move towards this goal.
Privacy: Our website is compliant with legal and regulatory guidelines on data protection. We are also considering getting privacy accreditation from a third party in order to offer greater confidence to our users.
Content: Our website is in compliance with guidelines on copyright.
Disability: As shown below, our site is working towards conforming with best practice for visually impaired users and already offers a number of the recommended features.
Redress: We have in place a full complaints procedure should any user be dissatisfied with the service we offer.
IP Addresses and Log File Data
Prism Alarms site does not automatically capture or store personal information, other than logging the user's IP Address or the location of your computer or network on the Internet, for systems administration and troubleshooting purposes. (If you are connected to the Internet you have an IP address, for example an IP address might read "126.96.36.199"). We also use IP addresses in the aggregate to track which pages people visit in order to improve the quality of the site.
Data collection and use
You may be asked for personal information if you complete one of the forms on this site. Please see below the information we ask for and what this information is used for.
In each case we will only use the information about you for the purpose for which you provide it. Prism Alarms does not sell or disclose this information to outside organisations or individuals, nor transfer it outside the United Kingdom. You may remove or change your details at any time. You have right of access to your personal information held on our files by written request to the data protection officer (address below) and on payment of an administration fee.
Information on children
We do not knowingly collect personally identifiable information from children under the age of 16
Links to other sites
Our site contains links to other sites and servers. Prism Alarms is not responsible for the privacy practices or the content of such websites.
How we protect your information
Our website has security measures in place to protect against the loss, misuse or alteration of the information under our control. Our server is located in a locked, secure environment, with a guard posted 24 hours a day.
Contacting us about privacy
DISABILITY ACCESS We believe that it is important to make our website accessible to all users. With this in mind we have worked hard to improve the ease of use for visually impaired users.
In particular we have ensured the availability of "alt text", a simple and clear approach to online layout and improved colour contrast. Our site works well in text-only browsers and fits the criteria for people with visual impairment. We hope that this makes the site accessible to as many visually impaired users as possible but we recognise the need to continue to improve in this area.
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